Available Support 

Contact Information

NorthstarMLS Help Desk
Phone:  651-251-5456 (or toll free 1-877-251-5455)
Email: help@northstarmls.com
Hours: 8am to 5pm, Monday through Friday, with after hours on-call support for system outages and log in issues. 

Instanet Forms
Phone: 1-800-668-8768
Email: support@instanetsolutions.com                                              
Hours: 24 hours, 7 days a week.

ShowingTime
Phone: 1-800-379-0057
Email: support@showingtime.com                                           
Hours: 8am to 6pm, 7 days a week. For calls after 6pm, staff will log the inquiry for their Customer Support team to follow up with the following day during noted hours. 

HomeSpotter
In app support is available.                                         
Hours: 8am to 5pm, Monday through Friday.

Homesnap
Phone: 1-800-431-5509
Email: Through website.                                           
Hours: 8am to 5pm, Monday through Friday.

Realtors Property Resource (RPR)
Phone: 1-877-977-7576
Online Help: Live chat on website.                                            
Hours: 24 hours, 7 days a week.

Down Payment Resource
Email: Email through website.                                            
Hours: 8am to 5pm, Monday through Friday.

TrustFunds
Phone: 1-888-249-1616
Email: Email through website.                                            
Hours: 8am to 5pm, Monday through Friday, and monitored evening/weekends for critical issues.

RatePlug
Phone: 1-877-710-0808
Email: Email through website.                                        
Hours: 8am to 5pm, Monday through Friday, and monitored weekends for critical issues.

Infosparks
Phone: 952-908-2610
Email: Email through website.                                        
Hours: 8am to 5pm, Monday through Friday.

ListTrac
Phone: 619-518-4296
Email: Email through website.
8am to 5pm, Monday through Friday.                                        

TLC Engine
Phone: 212-662-4273
Email: info@TLCengine.com                               
Hours: 8am to 5pm, Monday through Friday.